FAQ
Frequently asked questions.
36 articles
- What size photos and videos should I upload?
- What’s the Difference Between a Delivery Page and a Website?
- How to I update my payment method?
- How do I access past invoices?
- When my clients download photos, why is the download order different from the gallery order?
- What's new in v3 of Show&Tour?
- How do I access the Legacy dashboard?
- How to Update Your Email Address and Password
- What happens if my payment fails?
- How do I delete multiple media items at one time?
- Why didn't my client receive the project delivery email?
- How to Upload a PDF File in the New Dashboard (Floor plan, etc.)
- How to Upload a 360/Panorama Image
- Supported Media File Types and Sizes
- What to do if one of my links is not working
- What You Can Do in Your Settings ⚙️
- Understanding Show&Tour Pricing Plans
- How to Use the Favorites Feature on Delivery Pages and Property Websites
- How to Convert Legacy Projects to the New Dashboard
- How to Customize Watermarks on Delivery Pages
- Using Show&Tour on Your Phone
- How to Connect Your Google Drive Account on Show&Tour
- How to Finalize Invoices in Show&Tour
- How to Add a Virtual Tour to a Delivery Page or Website
- Which payment provider is right for your Show&Tour account?
- Which Media & Files integration is right for your Show&Tour account?
- How the Email integration works on Show&Tour
- Why are my uploads slow or not working?
- Design Templates & Settings
- How to Use The Simple View
- What’s the Difference Between the Simple View and the Advanced View?
- Connecting Dropbox
- How can clients deliver branded and unbranded versions of a video?
- Understanding All Design Settings Options
- How to Create a Media Player on the New Dashboard
- How to Use the Show&Tour Photo Editor