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How do I free up space on my account?
How do I free up space on my account?
Updated over 2 weeks ago

If you need to free up space on your account, you can delete uploaded content such as photos, videos, or even entire projects.

To delete photos:

  1. Go to the photo gallery or media library: You can access the media library through a photo gallery section by clicking the "All Project Media" button.

  2. Select the photos: Select one or multiple images (tip: use the Shift key to select multiple images or the "select all" button).

  3. Delete: Click on the trash can icon.

    • From the gallery: You'll have the option to delete from the gallery (keeping the images in the media library) or delete permanently.

    • From the media library: This will delete your selected images permanently without a warning.

To delete videos:

  1. Open the video section.

  2. Go to the "Select Video" tab.

  3. Click the three dots in the bottom right corner of the video.

  4. Select "Delete video permanently."

To delete projects:

  1. Go to the project settings or your account dashboard: Deleting from the account dashboard is generally more efficient for managing multiple projects.

  2. If using the account dashboard:

    • Click the "Select projects" button next to the Clients tab.

    • Select the project(s) you want to delete.

  3. Delete: Click the "Delete Project" button (in project settings) or the "Delete selected" button (in the account dashboard). Warning: This will permanently delete the project(s) and cannot be reversed.

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