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Supported Media File Types and Sizes

Updated today

Show&Tour is designed to handle the high-quality real estate media you capture and deliver. To ensure your Delivery Pages and Websites look professional and function flawlessly, we support a wide variety of standard image and video formats.

Supported Image Formats

You can upload your photos and graphical assets using any of the following file types:

  • JPEG (all forms)

  • PNG

  • GIF

  • HEIF / HEIC

  • WEBP

  • SVG

  • TIFF

Note on Image Sizes: There is no strictly enforced size limit for individual images. However, to ensure smooth and successful uploads, we recommend keeping file sizes within practical, standard limits for high-resolution web delivery.

Supported Video Formats

When uploading video content directly to your projects, you can use any of the following file types:

  • MP4

  • MOV / QuickTime

  • MKV

  • AVI

  • FLV

  • WebM

  • MPG

  • MPEG-2 TS

  • MPEG-2 PS

  • 3GP

Note on Video Sizes: Video files can be a maximum of 30GB in size per file.

Documents:

  • PDF (Floor plans, terms and conditions, etc)


If you have questions or need further assistance, feel free to contact our support team at [email protected]

Weโ€™re here to help! ๐Ÿ˜ƒ

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